The Simpler Side of Social Media ROI

Today I was talking to a client by phone and was telling her a story about how I have a speaking event and webinar guest appearance coming up—both thanks to a colleague I’ve known for a year or so.

She asked, “How did you two meet?”

Then it hit me…

We never have!

It was yet another case of social networking at its best. I must have three dozen of these stories. Over time, I intend to share them on this blog.

I connected with this gentleman on Twitter—where we’ve developed a mutual respect through shared content, comments on each others’ blogs, resource-swapping and even just friendly, “Hello, good to see you!” remarks.

Was building this relationship difficult? Time consuming? A chore? Hardly! As with so many amazing connections found on the networks, it was simple because it was authentic, engaging and effortless. Both of us are on Twitter to meet others, learn from others and connect with others. We’re not shoving our credentials or products down each others’ throats. We’re there to listen…and share. Sound cheesy? Then find your inner Asiago. Traditional sales techniques and social networking simply don’t mix.

Now, I’ll finally get to meet this connection in person come November, when we both speak on a panel.

So what was the Return on the Investment, here?

I’d rather refer to it as ROE…Return on Engagement. Without Twitter, I likely would have never made this connection—and certainly could not have built the relationship at the same speed, considering we live in different cities. Tomorrow, we have a phone conversation planned to talk about specific ways we can help each others’ businesses grow.

Tell me. How much value do you attach to that?

Don’t overthink the value of your social networking. Don’t obsess over the number of followers or clicks. Focus on genuinely making the lives of people in your network better. If it comes easily, it’s because you’re good at what you do and you’re engaged with the right people.

Just when you think that one-on-one “banter” is meaningless and not worth your lunch hour, you may just find that someone you’ve never met in person is ready to help your business grow.

What’s Your Story?!

What Simple Social Networking ROE stories do you have? Chances are the relationship was built so naturally that you completely forgot social media had anything to do with it! 🙂

Deana Goldasich

Deana Goldasich, CEO and founder of Well Planned Web, plans and implements Content Marketing to help clients nurture leads, market their expertise and create an impactful presence online.

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8 Comments

  1. Jenise Fryatt on August 12, 2010 at 10:21 pm

    Deana,

    I really appreciate this post. It sums up what I have received from social media. The connections I now have to a community that, before social media, I had no idea how to locate, let alone contact, are numerous. But the most amazing thing has been that I've met WONDERFUL friends who support and encourage me on a daily basis. With all the negativity out there, social media has been a powerful antidote for me. Thanks also for this wonderful blog – you always have such useful information to share and such a sunny attitude. 🙂



  2. Deana Goldasich on August 13, 2010 at 11:52 am

    Hi Jenise! Thank you for stopping by and for sharing your experience and insight. I have enjoyed getting to know you on Twitter and have loved your event planning blog! I could learn a LOT from you!



  3. RobertBurnsII on August 13, 2010 at 12:51 pm

    Deana, excellent. I can tell you truly “get” social media. We should be thinking more about ROE… great point. Like you, I've had many opportunities extended to me simply because I engaged others on a human level. With all of the so-called and self-proclaimed “experts” out there, it's nice to see a down-to-earth face in the crowd.

    Regarding your site: it's beautiful, and simple. On the “design” side, I love your use of white space and little blasts of color. I'll be subscribing, and I think that others should do the same! Stay humble.



  4. Deana Goldasich on August 13, 2010 at 1:19 pm

    Wow, Robert. You made my day! It's funny how some posts just come to you and write themselves within 10 minutes. This was one of them. With all the “marketing” talk around social media, I was feeling fatigued! When I review the best “payback” moments for being out on the network, many of them are just so simple. There's no scientific formula or overblown strategy. Like you said…it's connecting on a human level. After all, that's want we do in person at events, tradeshows, etc. This is no different! Thanks for the feedback and kudos. Good to see you here! 🙂



  5. goldasich on August 25, 2010 at 5:15 pm

    The Simpler Side of Social Media ROI — Well Planned Web – https://www.wellplannedweb.com/2010/08/si



  6. RobertBurnsII on August 25, 2010 at 10:11 pm

    RT @goldasich: The Simpler Side of Social Media ROI — Well Planned Web – https://www.wellplannedweb.com/2010/08/si



  7. goldasich on August 26, 2010 at 10:46 pm

    The Simpler Side of Social Media ROI — Well Planned Web – https://www.wellplannedweb.com/2010/08/si



  8. AreaSacristan on August 27, 2010 at 11:18 am

    RT @goldasich: The Simpler Side of Social Media ROI — Well Planned Web – https://www.wellplannedweb.com/2010/08/si